Shipping Method & Charges

For all orders, we provide FREE shipping of Air Mail worldwide. We also provide EMS service at an extra charge. Here you can enter your country or area to see if it can be reached by EMS.

All parcels will be marked as "Gifts" or "Samples" to avoid fees imposed by customs, but the recipient will be fully responsible for the charges if there is any.

A signature is required from the recipient upon the items' arrival. This service gives you peace of mind that your items will arrive safely and directly to your appointed location. All parcels will be held for picking up if it can't be singed or delivered. So please provide us with correct and detailed shipping address for the delivery. We are sorry that P.O. Box address is unacceptable currently if you choose the delivery method--EMS. The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.

Shipping Time

Normally it takes less than 3-4 days for us to collect the products from the manufacturers and pack the products. Some orders can be shipped out in only 1 day after they are placed. Even when the item is not in stock, we will always keep you updated on the state of the item.

Orders usually arrive within 30 working days by Air Mail and within 12 working days by EMS. We are sorry that we do not provide overnight shipping currently.

We will do our every effort to make sure you receive the parcel in time but we are not responsible for service transit time, which is determined by the carrier, excluding weekends and holidays, and may vary with parcel origin and destination, particularly during peak periods. We are not responsible for delivery delays due to weather, insufficient address info, holidays, carrier complications or customs delay.

Tracking

For all orders, we offer you with free Air Mail Service. If your order is over 16 USD, we offer free Registered Air Mail with tracking number. For all orders under 16 USD, you only need an extra of 2.2 USD to get a tracking number. And you will receive the tracking number and link after your order is shipped out.

For EMS, the online tracking number and link will be sent you your email after your order is shipped and be valid for your check within 48 hours.

If you have any questions about the delivery of your orders, please feel free to contact us at service@fashioniphone.com.